Reset your work or school password

Last Updated: 14th August 2018

Reset password at sign-in

If your administrator has enabled the functionality, you can now see a link to Reset password at your Windows 10 Fall Creators Update sign-in screen.

Select the Reset password link to open up the SSPR experience at the sign-in screen so that you can reset your password without having to sign in to access the normal web-based experience.

1. Confirm your user ID and select Next.
2. Select and confirm a contact method for verification. Your IT staff might need more verification, and you might have to repeat this step with a different choice.
3. On the Create a new password page, enter a new password, confirm your password, and then select Next. We suggest that your password is 8-16 characters long and consists of uppercase and lowercase letters, numbers, and special characters.
4. When you see the message Your password has been reset, select Finish.

You should now be able to access your account. If not, contact your organization's IT staff for further help